Your home page or landing page must answer three questions in 7 seconds: where am I, what can I do here, why should I do it? I’m not sure Usain Bolt is even that fast. You can’t just put yourself in your customer’s shoes, now you need racing shoes.
In my 35-year marketing career, I’ve never heard so many people talk about the speed of change that dominates our thinking, our processes, and our conversation.